— To follow is a bullet of wisdom on leadership. It comes from Tom’s rifle, named Shot, who has seen it all. You’ll get the drift by clicking Blog in the menu at www.tomnewhouse.com. —
SHOOT IT TO SMATTERINGS! Not much is left after that.
That’s how many leaders give feedback. They blast it out. And, then they wonder why the receivers are unable to perform. Avoid smatterings; try these tips instead:
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- Convey your positive intent
- Specifically state the behavior you’ve observed
- State the behavior’s impact on the desired outcome
- Allow the other person to respond
- Ask for their suggestions for improvement
- Offer your own ideas for improvement
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